Skip to main content

Member Resources

Travel Penticton promotes and supports collaboration and information sharing among all tourism industry stakeholders, as this helps businesses to grow and our community to prosper. Below you will find access to wealth of information regarding tourism in our region as well as access to key resources, designed to help your tourism business succeed – simply click the links.

Travel Penticton Resources

  • Optimizing Your Digital Listing  Trying to update or optimize your listing on but cannot figure out how? We’ve attached a step by step reference for you showing you how to update copy, social media links images and more.

Small Business Services

If you are a business operator in Penticton there are a number of resources available to assist you

There are also several platforms offering ideas and information on a variety of topics including: health & safety, recovery and marketing messaging. Below are a few recommendations.

  • Destination BC Explore Local Content Toolkit – Find best practices for encouraging BC residents to #ExploreBCLocal. 
  • Reknown – Whether it’s a brand story, trend or complex technology, Reknown speak clearly and concisely in a language hoteliers and travel industry professionals can understand.
  • Small Business BC – Small Business BC helps BC’s entrepreneurs grow successful and sustainable businesses through expert business advisors, educational services, easy-to-use free resources and engaging community events

Human Resources

Start Here Penticton

  • Hiring – Post your job here! Find your next employee by creating professional postings and a company profile in minutes. Access a range of resources for recruitment and on-boarding.


Employer Resources –  A wealth of information on key issues including: recruitment, retention, management & leadership and training & development.

  • Training & Education – Serving it Right, Food Safety, SuperHost.
  • Job Board – A free services for posting tourism and hospitality vacancies in BC.

WorkBC Centre

  • Wage Subsidy Employment – Can provide funding to eligible employers to subsidize WorkBC clients’ wages. This program offers an incentive for employers to hire, and provides opportunities for eligible WorkBC clients who have been identified as needing work experience. Please contact the WorkBC Office at 833-313-0547 for more info.

Regional & Provincial Resources

Thompson Okanagan Tourism Association (TOTA)

  • Embracing Our Potential – A ten-year tourism strategy for the Thompson Okanagan Region.
  • Labour Pool – We are pleased to connect our stakeholders with a valuable resource to support your labour requirements with Mobilize Jobs.
  • Sign up for TOTA Alerts – TOTA News Centre Updates / Manic Monday, TOTA Event Notices, TOTA Marketing Opportunities, Regional Tourism HR Newsletter.

Destination British Columbia (DBC)

  • Tourism Business Essentials Guides – free, practical resources for tourism operators to learn more about the tourism industry and about how to build their businesses. When reading these guides, we encourage you to think of each guide as a single ‘chapter’ within the much larger ‘book of tourism’ – and not just as stand-alone publications.
  • Explorer Quotient – Are your potential clients spontaneous and fun-loving, or into structure and must-see attractions? Do they value luxury and shopping; or nature and authenticity? The answers to these questions can help your business find and keep your best customers – through Explorer Quotient® (or “EQ”).  Destination BC and the Canadian Tourism Commission are pleased to announce that the tool is now available, free of charge, to every tourism organization in BC! The Explorer Quotient is a unique consumer segmentation system that will determine Explorer Types to give you a deep understanding of your customers – which is crucial for marketing and product development.
    What is your EQ type? You can take the EQ traveler quiz now to find out.

Tourism Industry Association of BC (TIABC) 

Federal Resources

Additional Resources

BC Hospitality Foundation

The BC Hospitality Foundation (BCHF) is a registered charity that raises funds to support those in the hospitality industry facing financial crisis due to a health condition to themselves or a family member. Each year many hospitality workers across BC face financial challenges because of a health condition and have nowhere else to turn. The BCHF helps them quickly and with discretion. In addition, the BCHF offers a scholarship program to foster the development of the next generation of workers and industry leaders.

Please consider signing up for their newsletter at

  • BCHF is the only charity of its kind in Canada.
  • BCHF is NOT government funded.
  • BCHF raise dollars through donations, lotteries, events, and auctions.
  • BCHF has disbursed over 1.3 million dollars as on July 7, 2021.
    • Over $995,000 to 252 beneficiaries
    • $334,500 to 262 scholarship recipients

Regional District of Okanagan Similkameen

  • Business Waste & Recycling in the RDOS – designed to bring attention to the issues surrounding business waste and recycling in the RDOS.
  • Recycling Toolkits – for businesses, multi-family buildings, festivals and events. These toolkits contain helpful and useful guidance, best practice examples, and free resources for anyone to download and use. Each toolkit contains a how-to guide, signage and colour scheme best practices, signage examples, and many other resources.
  • Recycling Survey – Conducted by GreenStep Solutions as part of the Business Education Program for the Regional District of Central Okanagan (RDCO)

Become a Member

Find Us

Travel Penticton Offices &
Penticton Visitor Centre
120-888 Westminster Ave W
Penticton, BC V2A 8S2

Phone: 250-276-2161
Toll Free: 1-800-663-5052